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New Book on How to Measure Relationships – Now in Final Proofing and Available for Download at No Charge

I am currently reading the pdf version of Katie Delahaye Paine’s new book "Measuring Public Relationships" . This book is a practical guide to hands-on public relations measurement. As public relations professionals realize, PR measurement is a multi-disciplinary combination of communications, research and statistical methods, social psychology, and office politics. Katie Paine’s new book adds […]

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CALENDER OF REPUCOMM COURSES FOR THE LAST QUARTER OF 2007

STAKEHOLDER REPUTATION (7th & 8th November 2007) This 2 -day course shows business leaders and managers how to establish and maintain positive, mutually beneficial stakeholder relations. Based on a synthesis of ideas from community relations, marketing, strategic communication, reputation and stakeholder management, organizational change, sustainability and CSI thinking, it offers an integrated framework, as well as […]

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Stakeholder Reputation Workshop Gets Thumbs Up!

I must be doing something right. I recently facilitated a very successful Stakeholder Reputation workshop with delegates from organisations such as the Banking Organisation, BHP Billiton, De Beers, The International Red Cross and various Tourism authorities. It even attracted visitors from other countries. What was really helpful were the delightful comments that I received from […]

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Stakeholders Expectations Rising – Lessons from the Annual Edelman Australia Study on Trust

Recently the 5th Edelman Asia Pacific Stakeholder Research: Trust at the Crossroads in Australia’ revealed a drop of 50 per cent in levels of trust for business in Australia. This was Edelman’s fifth annual Asia, the third year with qualitative data from Australia, conducted in partnership with Harris Interactive Inc., one of the world’s leading […]

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Best Employer to Work for in South Africa Survey – an Useful Benchmarking Tool

Recently the LR Group received the overall award for Best Employer in South Africa – see http://www.bestcompany.co.za/default.asp?pageID=509&menuID=09 In an interview with the Rapport newspaper, the CEO Ricky Robinson singled out the importance of making employees part of the strategy and values of an organization. He also emphasized the importance of buy-in and strategic alignment. Upon […]

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Lessons from an UK Survey – UK businesses better prepared for key risks

British businesses are better prepared than many of their global counterparts when it comes to planning for key business risks, according to a new report. Grant Thornton’s survey of 7,200 businesses across 32 countries asked companies whether they had formal documentation in place for dealing with a range of potential problems such as loss of […]

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The Impact of the Green Scorpions

I just read an article in the South African newspaper, the Beeld about the  appointment of another 20 Green Scorpion members. For those of you who don’t know, the Green Scorpions are South Africa’s version of environmental policemen. What caught my attention is that there had been 900 arrests and 134 successful court cases since […]

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Stakeholder Reputation workshop 27 – 28 August 2007

I am hosting a programme from the 27th and 28th August in Johannesburg, South Africa that will provide leaders and practitioners with powerful tools and competencies to optimise their stakeholder* reputation building efforts and relationships with key stakeholders.  The programme will explore how stakeholder relationships impact on the creation of organisational reputation. This 2 -day workshop […]

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How effective is your company’s Emergency Response Plan?

A South African newspaper called the Beeld this week featured front page footage including dramatic colour photos of the Seaboard Hotel fire in Durban, South Africa with a caption: “Hotel-Inferno: Helicopters win battle against time to save 80 from roof”. It also featured another section a day later about the panic of people in the […]