Why I Love Using Stories To Teach The Importance Of Reputation

The beauty about stories is that they are like metaphors. I once saw a study that said that metaphors appeal to both the left and the right side of the brain. I am not a Buddhist, yet am extremely fond of Zen Koans. The way I try and do it is to research before every […]

Incidents at Schools- Lessons and Tips for Better Recording and Reporting

Prevention should be the Name of the Game

Over the past few months I have followed articles in the newspapers about incidents at schools with interest. My take is that many School Management teams fail to understand what incidents are, how to define and track them, and why the reporting and recording of them are so vital. This blog post may shed some […]

New Training Offering: Online Reputation Management (Social Media Marketing) Training

Learn How To Manage Your Online Reputation & Social Media Marketing

Deon Binneman, the Reputation Go-to Guy has added Online Reputation Management Training (Social Media Marketing Training) to his list of training offerings. Said Deon: ” I certainly learned a lot immersing myself into this field, equipping myself with Social Media Marketing and Online Reputation Management skills and know-how since last year. I learnt a lot […]

Cricket Ball Tampering Scandal Epitomizes Lack of Understanding of Reputation Risk

The Cricket ball tampering scandal has raised important questions about the understanding of Reputation Risk by sport organizations. Not only has it damaged Australia’s fine reputation as a leading cricket playing nation, but it has irreversibly damaged the reputation of individual players. Whilst Cricket Australia can be commended for their quick response to the crisis […]

Reputation on the Decline, International Surveys Show

Two interesting research studies results came out the past week. The Reputation Institute (RI), released the results of the World’s Most Reputable Companies 2018 survey, the company’s annual Global RepTrak® 100 (RT100) rankings. The 2018 RT100 is  the world’s largest corporate reputation study of its kind. The RT100 is based on more than 230,000 individual […]

New and Emerging Issues in Reputation Management

New Opportunities for Practice Areas

More and more issues are emerging that are affecting reputation. These include sexual misconduct in the workplace, state capture, diversity, inclusion, corruption, fake news, power politics, cyber risk and school safety. The phrase ‘STATE CAPTURE’ was awarded ‘word of the year’ by eNCA who claims the phrase was used more than 20,231 times in over […]

Four Ways to Define Reputational Risk

Wikipedia defines reputational risk, often called reputation risk, as a risk of loss resulting from damages to a firm’s reputation, manifesting in lost revenue; increased operating, capital, or regulatory costs; or destruction of shareholder value, consequent to an adverse or potentially criminal event—even if the company is not found guilty. Adverse events typically associated with […]

Reputation Risk Never Ceases To Amaze

2017 - The Year of Reputation Shocks, Revelations and Impact in South Africa

The impact of Reputation Risk never ceases to amaze me. I have never seen so many politicians, government employees, executives, managers and just generally run of the mill people so hell bent on destroying their own reputation and names in South Africa. The utter destruction of carefully crafted institutional reputation by people focused on their […]

“Regard your good name as the richest jewel you can possibly be possessed of – for credit is like fire; when once you have kindled it you may easily preserve it, but if you once extinguish it, you will find it an arduous task to rekindle it again. The way to gain a good reputation is to endeavor to be what you desire to appear.” (Socrates – 469 BC – 399 BC)

My 2017 In Review

An Introspective View of my Accomplishments

This is a review of my 2017 year and it includes a glimpse of my biggest accomplishments in 2017. My personal highlight for 2017 was being invited to not only be one of four keynote speakers at the BCI 2017 in London, but also to facilitate a Crisis Management workshop at the same event that […]