Executives Need to Learn a New Style of Decision-making

Reputation Risk has been described as elusive and difficult to manage. Some have even called it “Soft issues, tangible impacts”. Why? Why is it difficult to manage? Well, for one few know how an issue or crisis can erupt. It may or may not. An issue may be material or not. To understand reputation risk […]

How to Project a Positive Corporate Image

Price Waterhouse Coopers years ago referred in one their booklets that reputation has two main components namely: Perception- How the company is perceived by all stakeholders and; Reality – the truth about a company’s policies, practices, procedures, systems and performance. Perception is thus closely related to the image that a company projects. Another way of […]

Nothing is New

There is a Zen saying, “To the one wearing sandals, the whole world is leather”.  So, that is where Maslow got his statement – “If the only thing you have is a hammer, you tend to treat everything as a nail”. So, nothing is new. The art of originality is forgetting where you heard something […]

Reputation is like a Burning Flame

The reason for the custom header photo – Reputation is like a flame, easily blown out and fickle unless you keep the flame going. A person’s or Business’s Reputation needs constant attention – building it, sustaining it and protecting it, and when the time comes that things go wrong – effort and attention to restore […]

Drivers of Company Vehicles–What Impact do they have on Reputation?

The manner and way in which a company’s employees use the road can significantly harm the company’s public image and reputation. The other day I was nearly wiped out by a truck that moved from one lane to another without indicating. Best of all, on the back of the truck was a notice with the […]

The Triple Filter Test–One Way to stop Gossiping & Rumours

In ancient Greece, Socrates was reputed to hold knowledge in high esteem. One day an acquaintance met the great philosopher and said, “Do you know what I just heard about your friend?” “Hold on a minute,” Socrates replied. “Before telling me anything I’d like you to pass a little test. It’s called the Triple Filter […]

Must Read – Leading Transformation & Captivating Communities by Brian Solis

Brian Solis’s new e- book “Leading Transformation & Captivating Communities” is a must read for anyone involved in Stakeholder Management and Change Action. Here’s a quote from it: Social media has started a revolution in how people connect, learn and communicate, and its effects cannot be undone. Here is a direct link to it – […]

I want this PR position, but they say I do not have enough experience! What Now?

How often do I not hear these words. So, what now? Well, you have choices, and one of those is to think laterally or out-of-the-box about it. Many years ago I studied PR only to find the market in my geographical area too small too absorb new students never mind interns. So what did I […]