Organisations are like elephants – they learn through conditioning. Trainers shackle young elephants with heavy chains to deeply embedded stakes. After years of being chained, older elephants never try and leave even though they have the strength to pull the stakes out. Their conditioning limits their movements with only a small metal bracelet around their […]
So, I started this piece by using the word brevity, then I thought to myself, who knows that word. Concise and exact use of words is crucial in communication, just try and decode the following: “We respectfully petition, request, and entreat that due and adequate provision be made, this day and the date herein after […]
Managing an organization’s reputation may be the most important asset a CEO and his or her team manages – as a good reputation helps a company to attract business, investors, hire and retain the best employees, partner with other leading organizations and lower the cost of capital. Reputation must be built from the INSIDE OUT, […]
Recently the Minister of Finance declared that Government Departments will need to become more lean and mean and make do with what they have. This “freeze” is bound to affect consultant income. Times are going to be tough and Government are certainly going to be cutting costs and re-evaluating consulting relationships and contracts. Professional Service […]
Please check out and register for my remaining 2012 public courses. I will facilitate a Stakeholder Reputation Management Master Class, a Product Recall Crisis Management workshop, a Reputation Protection & Defence seminar and a Marketing and Growing a Consulting Practice workshop during November & December.
Last night I received an e-mail asking me for a modern definition of the word stakeholder. Immediately my ‘humour’ side kicked in, and I thought of vampires a-la Edward. This is a question that I ask at conferences and in my workshops, and inevitably I will get words such as someone or a group that […]
Dr. Laura Schlessinger tells the following story: “Guy comes to the guru in the road and says, “Guru, which way is success?” Guru points off silently, because gurus don’t talk when they’re wearing white robes. Guy goes off in that direction and then you hear SPLAT. Guy comes back, a little bloody, a little worn, […]