Improving Communication – A Performance Consulting perspective

When last did you get a request for a communication training intervention? Have you ever given it a thought as to what they mean if they ask : ” Please help us to improve communication?”. Do they mean: Raising awareness among the managers of the importance of improving communications with the employees? Do they mean […]

How Interactive is your Environmental Reporting?

An article on GreenBiz.com – ”Fortune 50 Lacks Transparency in Web-Based Environmental Reporting raises some really interesting questions”. The article states that the majority of Fortune 50 corporations use the Internet to disclose some information on their environmental performance but most are missing opportunities to involve stakeholders, tap the interactive potential of the web, and […]

THE TOOLS EXIST TO DO DAMAGE

Fed up with bad service delivery? Shoddy Products? Rude and inattentive staff? Why despair? Every single morning like any well trained PR practitioner should, I scan the local dailies, only to read about some example by an aggrieved customer. But tonight I have a message to customers and other stakeholders. The tools exist to do […]

The 21st-Century MBA

I just read a very thought-provoking article :  The 21st Century MBA – http://www.strategy-business.com/press/article/08209?pg=3 According to this article my Stakeholder Reputation training seminar is not too far off with the prevalent thinking. ” For the MBA program at Washington State University (WSU), “Stakeholder-Focused Leadership for Sustained Business Success,” launched in the fall of 2007, the […]

A Clean Keyboard – A Sign of a Sick Mind?

The picture above first appeared on the website: http://www.geekarmy.com/geeks/Nasty-Keyboard.html What does your desk look like? Your keyboard? Is your desk a filing cabinet, a trophy case or a museum? Did you know that your desk is not just a worktool, but also a reflection of your work habits? A clean desk falls into a category […]

Are meetings really a waste of time?

Just saw a quote by John Kenneth Galbraith that “Meetings are indispensable when you don’t want to do anything.” Are they really that wasteful? There is often a lot of humour thrown around the issue of meetings. Especially words such as ” It is unfair to compare a Business meeting with a funeral. Funerals have […]

Ban on Buzzwords show Lack of Understanding

The body that represents Britain’s local authorities has told its members to stop using management buzzwords like stakeholders and sustainable communities, saying they confuse people and prevent residents from understanding what local governments do. The Local Government Association, whose members include hundreds of district, town and county councils in England and Wales, on Friday sent […]