An article called “Mayor comes clean on white ban” caught my attention today. Not only does the article depict some compliance issues , it also shows up how easy it is for managers to damage reputation, when they do not understand how it manifests. African Eye news reports that the manager of Mpumalanga’s Ehlanzeni district […]
I am so excited today. I just found out that my blog is one of the links on Dr Leslie Gaines-Ross’ blog – reputation Xchange. The reputationXchange blog is intended for those interested in news, information and observations on building, sustaining and recovering reputations. This blog comment on all matters related to reputation – company […]
When last have you updated your crisis management manuals and protocols? Does your protocols take into account latest technologies such as Twitter, Blogging, RSS, mobile phone bulk messaging systems and camera phones? Maybe it is time to revisit your plan! Updating Tips 1. Take a close look at all the other plans in the company […]
Bus company Remant Alton has shut down its operations indefinitely after a three-week strike by drivers led to thousands of commuters being stranded. Bus company closes ‘indefinitely’ Wed, 08 Oct 2008 12:43:34 GMT Here is a typical example of the impact of poor relationships. Although this is in the realm of Labour Relations, it also […]
This just adds to the lessening of South Africa’s reputation as destination of choice for tourists and investors in Africa. South Africa scored extraordinarily low score in the safety and security category in this year’s Mo Ibrahim Index of African Governance. In that category, it ranked 42nd out of the 48 sub-Saharan countries. When will […]
When last did you get a request for a communication training intervention? Have you ever given it a thought as to what they mean if they ask : ” Please help us to improve communication?”. Do they mean: Raising awareness among the managers of the importance of improving communications with the employees? Do they mean […]
I just returned from Sun City, SA’s premier holiday resort where I presented a keynote on Reputation Risk; at the 2nd annual RISKWELL 2008 Conference. This event featured a really interesting group of speakers, and attracted visitors from China, the UK as well as Sudan. RISKWELL 2008, the International Risk and Wellness Conference and Exhibition […]
I am often asked for a list of books to read by those wanting to learn more about managing corporate reputation. Here are three of my favourites that I have used as guidance in my stakeholder reputation & reputation risk consulting and speaking work: http://www.amazon.com/Fame-Fortune-Successful-Companies-Reputations/dp/0130937371 Companies with strong reputations are better able to attract […]
An article on GreenBiz.com – ”Fortune 50 Lacks Transparency in Web-Based Environmental Reporting raises some really interesting questions”. The article states that the majority of Fortune 50 corporations use the Internet to disclose some information on their environmental performance but most are missing opportunities to involve stakeholders, tap the interactive potential of the web, and […]