In August 2004 I wrote an article in my newsletter Powerlines Number 50 that is well worth repeating today. Why? Well, if you have been reading the papers lately, you would have noticed that quite a few organizations have received nasty fines from the Competition Commission of South Africa for price fixing and other anomalies. […]
Fortune’s annual list of 2008’s most laughable moves proves that, even in moments of crisis, stupidity lives on. From former Countrywide CEO’s accidental reply-all e-mail to reports of Steve Jobs’ death (he’s still alive), click through the gallery as Fortune picks the 21 dumbest moments in business for 2008. You won’t know whether to laugh […]
So, you get a request for information from the Media. Do you act as quickly as possible, stall, ignore the request or put it on your list of things to do. It depends. It depends on your understanding of the rules of engagement and the context in which an organization operates. Media inquiries, whether crisis-related […]
Most Managers will acknowledge the fact that reputation is an institution’s biggest asset and most dangerous risk, yet for some reason this subject seldom features on the company’s training calendar. Is it because there is no consensus about reputation’s role in the organisation? Is it because some managers debate whether it is a strategic risk, […]
This headline just goes to show that once a company develops a bad reputation, it is not easily restored. You can take the authorities to court, but facts remain. You can deny responsibility, but facts remain. A poll showed that most readers – who participated – agree that SA Roadlink buses should be banned on […]
If you believed that green was not the in-thing then think again. The plethora of studies and articles certainly point out that your organization’s reputation will be at risk unless it pays close governance to matters relating to safety, health and the environment, especially in the supply chain. Two stories caught my attention in particular […]
What a cheek! Luke Watson using the media and stating that he is not available for selection, is not just cheeky, it is brazen and an insult, and who ever advised him to say that, needs advice themselves. By now I thought he would have at least apologised for his statements. Instead he has constantly […]