Stakeholder Reputation Master Class postponed to 25 – 26 Feb
The Stakeholder Reputation Master Class scheduled for 10 – 11 February has been postponed to the 25th – 26th February. Check out the Master Class details at – http://stakeholderreputation.invite43.com/ An Institution’s reputation is derived from the way it is perceived by its various stakeholders. To build and protect reputational capital, it is vital that the […]
The 4 Step Reputation Focused Decision making Model
Forget what you have been taught about decision making! I have a different thought approach that you may wish to consider, that is, if you cherish your reputation and that of your organization. Every decision that an organisation must make has four broad sets of implications. The obvious three sets of implications are operational, financial […]
Eskom becomes a Learning Company
What’s the point of history other than to teach us ways not to repeat the same mistakes? This is why it is so gratifying to hear Eskom CEO Jacob Maroga say that the last year’s load-shedding debacle was a learning experience for the organization. In an article : http://www.southafrica.info/business/economy/infrastructure/eskom-260109.htm,Maroga said his organisation had put in […]
Financial Institutions do not take Risk Management seriously
I just read an interesting article in the Business Report which stated that the global financial crisis is largely the result of financial institutions not taking risk management seriously. The article contained a number of interesting pointers and is based on a KPMG survey on risk management in banks which was released on Monday. See […]
Do you still trust a Lift?
I read an interesting article today about how on Monday, 13 people were trapped in one of the courts lifts (elevator) at the Johannesburg High court. When the group were rescued, three people had passed out – two from the heat and one after suffering an asthma attack. A Few weeks ago the same thing […]
Social Media needs to form an integral part of your Engagement Plan
Like many others, I have slowly getting to date with my reading workload. One of the blogs that appears on my want to read list is Shel Holtz’s A Shel of my Formal Self. For those of you who do not know who he is, go to: http://blog.holtz.com/index.php/weblog/research_brief_links_engagement_business_improvement_to_internal_use_of_web/ In September last year he blogged about […]
Ernst & Young releases Business Risk Report for 2009
The Ernst & Young’s Business Risk Report for 2009, released on Friday, outlines the top 10 risks to business across 11 industries. “There are great opportunities despite the difficult times ahead,” said Ernst & Young director of advisory services Celestine Munda. Risk management will help South African companies prepare for the worst to achieve the […]
Checklists – a Vital Tool for Reputation Managers to use
Checklists are a useful tool that any budding Reputation Manager can use. Not only do checklists enable a manager to anticipate and forestall events, they also help to initiate a course of action that needs to be taken. In today’s turbulent society, a manager is judged by how well he or she responds to crises […]
Powerlines No. 82
Welcome to the most recent edition of Powerlines, my newsletter covering Strategic Reputation matters. This issue features the following commentary, articles and event details: 1. Water Resources – A New Risk 2. The Stumble Rate – An interest view on how companies lose their reputation 3. The use of Humour – a Subtle tool 4. […]