For my holiday reading I am currently busy with John Grisham’s The Associate. In this book there is quite a detailed description of life in a huge law firm and the description of small cubicles as offices made me remember the analogy of work to a prison. Work or Prison? IN PRISON…you spend the majority […]
Results change when we change. We experts are always debating change – large systems scale change, etc. But let’s narrow it down to the jugular. If it is going to be, it is up to me! It is when individuals start to take responsibility that real change occurs. Look at Mandela, Ghandi, etc. We advise, […]
Every decision that an organization must make has four broad sets of implications. The obvious three sets of implications are operational, financial, and legal. Namely: Is it legal? How much will it cost? Can we implement it? The fourth set of implications is generally either ignored, delegated, or included in the process only on the […]
Organisations come up short with respect to reputation management for a number of principal reasons. Here are some: 1 . Managers have been trained in every conceivable discipline except reputation management. Many managers with reputation responsibility have not been trained for that assignment. Perhaps that describes you. You do not have the same level of […]
The following story was shared years ago with me (Caveat- I cannot remember who) but it is worthwhile considering the discussions at Copenhagen. In the year 2009, The Lord came unto Noah, who was now living in the USA and said, "Once again, the earth has become wicked and over populated and I see the […]
a While ago I worked with a client where it soon became apparent that too much attention was given to financial indicators and not enough to intangible measurement. As I explained to the client there is was a need to "balance the yin and the yang" of the risk management approach in the company. This […]
Yesterday I had the opportunity to facilitate a workshop on Reputation Risk and the Consumer Protection Act at a conference held at the Indaba Hotel in Fourways, Johannesburg by the Intelligence Transfer Centre (http://www.intelligencetransferc.co.za/). Not wanting to overdo the legalities of the Act itself (since that was covered by other speakers) I focused on the […]
Once there was a rabbit sitting in a field and sprucing himself up. He polished his nails, cleaned his whiskers and even put on some deodorant. An eagle, flying overhead, asked the rabbit what the occasion was. The rabbit replied that "tonight I have a date with the Lioness. The lion is out of town, […]
The new issue of Powerlines, the newsletter for Reputation & Stakeholder Managers provides a mix of articles, analysis and upcoming events, with links to bring you a wealth of information to your fingertips. This issue features the following commentary, article, events and top tips: 1. One event, Multiple Stakeholder Impacts 2. A Warning – Without […]