a While ago I worked with a client where it soon became apparent that too much attention was given to financial indicators and not enough to intangible measurement. As I explained to the client there is was a need to "balance the yin and the yang" of the risk management approach in the company. This […]
Yesterday I had the opportunity to facilitate a workshop on Reputation Risk and the Consumer Protection Act at a conference held at the Indaba Hotel in Fourways, Johannesburg by the Intelligence Transfer Centre (http://www.intelligencetransferc.co.za/). Not wanting to overdo the legalities of the Act itself (since that was covered by other speakers) I focused on the […]
Once there was a rabbit sitting in a field and sprucing himself up. He polished his nails, cleaned his whiskers and even put on some deodorant. An eagle, flying overhead, asked the rabbit what the occasion was. The rabbit replied that "tonight I have a date with the Lioness. The lion is out of town, […]
The new issue of Powerlines, the newsletter for Reputation & Stakeholder Managers provides a mix of articles, analysis and upcoming events, with links to bring you a wealth of information to your fingertips. This issue features the following commentary, article, events and top tips: 1. One event, Multiple Stakeholder Impacts 2. A Warning – Without […]
What: Reputation Protection & Defence Master ClassA 2 day Master Class that will enable Reputation Managers, Risk Managers and Crisis Management controllers to design and implement strategies and frameworks to mitigate reputation risk and manage repoutation risk incidents when they occur. (Event is already 50% full) When: Monday, December 7, 2009 8:30 AM to Tuesday, […]
Got a random call the other day from a Powerlines reader who asked me how I would critique a Crisis simulation exercise. Here is an extract of my partial response: I try and always facilitate a process with the group after a simulation to process the learning experience after a simulated crisis. This involves each […]
Friday, 06 November 2009 07:50 On 30 October 2008 Vision Africa, a full-service marketing and stakeholder research company held a breakfast for media agencies and selected corporate companies to present the results of the 2009 MediaMetricsTM, a product of Vision Africa in Windhoek, Namibia. At the occasion, Cornelius D’Alton briefly gave a short history of […]