Quote–Employee Stakeholder Engagement

“Imagine an organisation full of people who come to work enthusiastically, knowing that they will grow and flourish, and intent on fulfilling the visions and goals of the larger organization. There’s ease, grace, and effortless about the way they get things done. People take pleasure and pride in every aspect of the enterprise – for […]

Peeling an Onion–a Reputation Introspective

When I facilitate my reputation management training, I always relate that building the reputation of an organisation is like layers of an onion. The more layers of protection there is, the less chance of damage in a crisis. On the other hand it is also vital to look for potential vulnerabilities and concerns that can […]

Pricing: A lesson from Picasso

A women was strolling along a street in Paris when she spotted Picasso sketching at a sidewalk cafe. The women asked Picasso if he might sketch her, and charge accordingly. Picasso obliged. In just minutes, there she was: an original Picasso. “And what do I owe you?” she asked. “Five thousand francs,” he answered. “But […]

Creative Linguistics – A Consultant’s Marketing Tool in the New World Order

Here is an article that I wrote on Fads in my Powerlines newsletter Number 7 way back in December of 1998. These days it seems that every month some consultant or writer comes up with a new Cure -all for managerial ills, that has its own trendy specific title. These actions have their origin in […]

How would you explain the difference between PR and branding? Do you think there is a difference?

It’s simple: Branding is what you use to mark your cattle. You take a red hot iron with your logo and burn it into the hide of each cow or steer you own. PR is what you use to explain why you are burning the poor, innocent cows. PR explains why this is important, PR […]

A Different view on Manyi’s ‘Media Tendencies’

The recent interview on the Radio 702 with John Robbie and Jimmy Many of the GCIS and his words that the media has ‘tendencies’ and the reported breakdown of relationships between the SA National Editors Forum and Manyi got me thinking. Tendencies? View points? What drives a journalist? Let’s view it from another angle. Why […]

Oh Canada: 150 hospitalized after Vancouver riots–Questions about Crowd Control

This morning the Star headline shouts – ‘Youth Day Mayhem’ – Poor Crowd Control almost leads to another tragedy’ whilst in Vancouver, Canada, 150 people are hospitalised after a crowd goes on the rampage after their team lost. On one list, a member writes: ‘We’ve got more than our share of morons, it seems, including […]

The Importance of Reputation Risk Root Cause Analysis

There was this case in a hospital’s Intensive Care ward where patients always died in the same bed and on Sunday morning at 11 a.m, regardless of their medical condition. This puzzled the doctor and some even thought that it had something to do with the supernatural. No one could solve the mystery….. as to […]

Stories that coach–The Strange Incident with the Dog

Constable to Sherlock Holmes: “Is there anything about tonight’s incident that you would like to draw my attention to, Sir?” Sherlock Holmes: “Yes the strange incident with the dog.” Constable: “But, the dog did nothing, Sir!” Sherlock Holmes: “Yes! That is the strange incident.” Lesson: Management has to be like Sherlock Holmes and have the […]