A Strike; planned or unplanned is just another type of crisis and deserves a great deal of preplanning and thought. Here are a few tips that might help your planning efforts: What should come to mind first of all – Is how do we service the needs of all our various stakeholders? Each stakeholders has […]
Got a call from someone asking for some help and/or a checklist on how to update their crisis crisis communication response plan. Without giving away all my knowledge for free (Hey – I also need to make money), I referred the prospective client to my Crisis Management & Crisis Communication Response Toolkit, I shared this: […]
(This article previously appeared in my Powerlines Newsletter Number 38 – April 2004) As a company with good intentions, how do you communicate bad news such as a profit warning, in such a way that you can minimise negative market fallout. What goes through most company management’s minds are: “What if shareholders pull their money […]
An article in the Sunday Times Business “SA Strike Rate highest in the World” certainly caught my attention. This article set out the days lost in SA as being nearly double that of other countries and some instances at nearly 10 times the days lost in a country like Italy. However what really got my […]
The Employee is not a Stakeholder! Huh! Surely this is wrong. Is it? The Employee is not a Stakeholder. The Segmented Employee Stakeholder is. Employees are not homogenous. They are not beans in a tin can. There is a vast difference between a new employee and someone who has been with the company for many […]
I recently had an interesting conversation with a manager that had been tasked to formalise stakeholder management in his organisation (a Bank). Without being able to do an in depth analysis of the specifics and needs of the bank, I summarised his basic needs as: 1. There is a need to start a strategic conversation […]