So, I started this piece by using the word brevity, then I thought to myself, who knows that word. Concise and exact use of words is crucial in communication, just try and decode the following: “We respectfully petition, request, and entreat that due and adequate provision be made, this day and the date herein after […]
Listening is a key concept in stakeholder management. By listening to your stakeholders you can gather valuable information, plug gaps and design appropriate strategies to maximise relationships and reputation. A Valuable but underutilised tool in many companies is the suggestion scheme. The suggestion scheme can be very useful to pick up hints and ideas to […]
There was a security guard who continued to be deployed for 3 years in the same establishment.. One night he got drunk. This was the first time it ever happened.. The duty manager recorded it in the log book;’The security guard was drunk tonight’. The guard read it and he knew this comment would affect […]