Someone e-mailed me a few nights ago with an interesting request, namely: ‘’I have never gotten any formal training in being a trainer and I am now contemplating needing something. What would you recommend as basics? I need to have short and effective trainings (like weekend format), cannot commit to a master degree of […]
Stakeholders expect it. And smart companies are doing it: integrating their reporting of financial and nonfinancial performance in order to improve sustainable strategy. How can managers better identify, describe, and confront the issues of environmental and social sustainability that their companies increasingly encounter? One answer is One Report, a method of integrating information about financial […]
I firmly believe that communication is the key to successfully implementing any large-scale organizational change. Whether you are implementing new systems, redesigning business processes, or transforming organization structures through downsizing and M&A, effective communication is absolutely critical. A former colleague used to write, “Communication is more than the tangible vehicles and tools that convey information; […]
The latest edition of Powerlines – Number 92 – The Newsletter for Reputation & Stakeholder Managers is now available for your reading pleasure by sending an e-mail to deonbin@icon.co.za. Powerlines serves more than 8500 international and local readers! This is an opt-in newsletter. In this month’s newsletter: 1. Food For Thought 2. Loss Of Confidence […]
We admire companies and this is reflected in our choices as consumers, investors and in other forms of business. But what about the managers that have influenced our own behaviours and performance? Our own reputation? Many times we had no choice, but even then, they influenced us. Even if it was to never to be […]
Here are the new dates for my next round of public courses. These courses deal with various aspects of business & personal reputation and can be used as instruments to foster change by increasing knowledge and capacity. Marketing your Consulting Practice 27 April http://marketingaconsultingpractice.invite43.com/ Reputation Defence & Protection (Reputation Risk Mitigation) Masterclass 11 – 12 […]
The latest edition of Powerlines – Number 91 – The Newsletter for Reputation & Stakeholder Managers is now available for your reading pleasure. The latest edition contains articles such as: Product Recalls are Not for the Weak! No Organisation can State they have no Stakeholders It is better to be prepared Developing an Integrated Reputation […]
Listening is a key concept in stakeholder management. By listening to your stakeholders you can gather valuable information, plug gaps and design appropriate strategies to maximise relationships and reputation. A Valuable but underutilised tool in many companies is the suggestion scheme. The suggestion scheme can be very useful to pick up hints and ideas to […]
Is your company prepared to deal with a Product recall? Product recalls have the potential to seriously damage your reputation and brand name and can cause distrust amongst stakeholders and possible litigation, especially if it involves aspects of health & safety. In fact a shoddy product recall could results in untimely deaths. The current product […]