Survey: Few Companies Are Prepared to Manage a Crisis

A News release by Fleishman-Hillard on Business Wire caught my attention this morning, especially the caption – Majority of Analysts Say a Poorly Managed Crisis Causes Detraction in a Company’s Value According to the release, the biggest mistake companies make during a corporate or operational crisis is a lack of communication and transparency with stakeholders […]

Become a Sponge – Why you Should attend Many Training Events

Years ago I heard a statement that there is nothing as practical as a good theory! There is also another angle that everyone should consider in their learning curve. To use an analogy the river runs deep in place, wide in others and shallow in some areas. Thus some speakers or trainers will use different […]

Dates for the next Stakeholder Reputation Management Masterclass

The next Stakeholder Reputation Management Masterclass takes place from the 4th – 5th May in Johannesburg, ZA. Experience has shown that when relationships with any stakeholders sour, the impact on bottom line and reputation can be severe. This two day program explores ways and means to enhance reputation through better stakeholder relationships and engaging their […]

Deloitte launches crisis management smartphone application

Deloitte, the business advisory firm, has developed a new smartphone application, Bamboo, to help businesses handle disasters and crises. The new application is the first one of its kind in this field and is not reliant on mobile network connectivity to work. The smartphone application stores up-to-date disaster management procedures and action-plans in an interactive […]

Creating Shared Value is a Stakeholder Manager Priority

Here is an interesting article that contains  a number of important lessons for Stakeholder Managers – Reconnect business success with social progress. via Make money and do good is the new corporate buzz | Reuters. In my mind, it speaks of the necessity to integrate sustainability thinking into the everyday processes of the organization, whether […]

Creative Problem solving – Lips on the Mirror

Sometimes we get so technical in trying to effect change in a company. Sometimes a simple small change, (those things that system thinking experts call leverage points – those small, well-focused actions that can, when used at the right time and in the right place, produce significant, lasting benefits exponentially beyond the effort required to […]

Employee Engagement can Make a Difference

This story came to me via Seth Godin’s blog and is called Sad Tim, and forms an ideal introduction to my post. ‘At the post office the other day, a guy wearing a beautiful handmade scarf finishes his transaction and starts away from the counter. A small nail holding the moulding apparently isn’t hammered in […]