Online Training: Learn How To Mitigate Stakeholder Reputation Risk (Online) Stakeholder Reputation Risk is regarded worldwide as one of the most difficult risks to manage. Stakeholder Reputation Risk emerges when the reasonable expectations of stakeholders are not met. To adequately understand this dynamic, delegates need a thorough grounding in understanding both Stakeholder Management and Reputation Risk Mitigation processes. To create this training, I have combined key takeaways from my Stakeholder Reputation, Reputation Risk Management, and Crisis Management training masterclasses with the latest thinking from reputation risk management practices, strategic communication, risk management, ethics, community relations, marketing, stakeholder management, organizational behavior, sustainability, and corporate governance literature. The online program is designed to show business leaders and managers how to establish an excellent reputation with; and maintain positive, mutually beneficial relationships with stakeholders and minimize potential risk. An Organisation’s reputation is derived from how stakeholders perceive the organization, its communication, and behavior in the markets in which it operates. Risk emerges when these perceptions and tools do not fulfill their reasonable expectations. In order to effectively manage the interface between an organization and its stakeholders a number of issues and topics have to be taken care of, including: – Understanding How and Why Reputation Risk emerge; – Understanding how to profile stakeholders i.e. Who are our stakeholders and what do they want and need? – Being clear on what we want from and need from our stakeholders; – Understanding the strategies that need to be in place to mitigate risk and satisfy stakeholder needs and wants and create long-term collaborative relationships; – Understanding the processes that need to be put in place to enable the execution of strategies and minimize risk; – An understanding of the capabilities that need to be put in place to make these processes work; – Understanding how to mitigate both reputation erosion and reputation risk events if and when they occur. The workshop offers an integrated framework for managing stakeholder management relationships, as well as practical tools that can be used for developing and improving existing relationships, and mitigate potential reputation risks. It is also important to take a look at my standard Stakeholder Reputation Management Training Course‘s outline and learning agenda as I incorporate and weave most of that information into this training. Email me for more information and a registration form.

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My Availability – Book Me Now! I will be available for speaking, facilitation and consulting assignments until 21 December. My services is available globally based on demand and need. I also assist online. If you would like a list of all my trainings that I do and can provide, just mail me. You can also get an idea of my availability by checking the My Schedule Google Calendar widget on any page – it is on the right side near the end of each page.

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In this post, I share my latest reputation training news, activities and upcoming training dates for the rest of the year with you.

I want to invite you to read my newsletters, my social media updates and blog posts and sign up for my discounted Public events.

These events are known for thought-provoking discussions that drive reputation change, industry-wide.

Don’t miss this chance to see and hear how reputation can be changed, protected and enhanced and be a part of it!

Whether you are a Professional or a Newcomer, you will benefit from my training! Boost your career potential with discounted Reputation focused training courses and thought leadership promoting best practice!

News

Register for my Upcoming Reputation Training Events

Check out this calendar of my public training to see if I can help you fill skill gaps, or untangle reputation knots, and to reserve your seat.

The Early Bird tickets for my September training is now available.

New – Online/Digital Reputation Management

Check out my  Online Reputation Management training- the practice of shaping public perception of an organization by publishing information online in all the right places (Social Media Marketing and Networking) covering the whole spectrum of Social Media including Outbound Marketing including how to deal with Social Crisis Management.

Learn How to use Content Generation and other strategies.

Marketing Professional Services

Do you want to enhance your rainmaking capabilities? I will take my popular Marketing your Consulting Practice workshops also to Port Elizabeth, Durban and Cape Town. If you want to build your reputation as a professional thought leader and rainmaker, do not miss these events.

How to Market Training Programs, Seminars and Consulting Services

The revamped How to Market Training programs, Seminar and Consulting Services workshop took place last week. It was well received and the next one is scheduled for 16 November.

If you are interested in taking the marketing of your training practice to a new level it should not be missed, as it will give you lots of insights in planning your 2019 year.

New Course Development

I am working on a range of exciting new products, including workshops on Cyber Incident Response Planning, Transforming Organizational Culture and a number of online training courses.  Eventually I want to provide a range of on – demand professional development webinars and courses. Watch this space for exciting news.

The Institute of Internal Auditors and the Compliance Institute will review my courses for elective purposes. One of these will be an Auditing the Stakeholder Management function course, an essential after the State Capture debacle.

Client Facilitation

I now facilitate NQF approved Corporate Governance and Ethics training on behalf of the Business Optimization Training Institute. I recently worked with the Parliament of Malawi and the Mining Health & Safety Council on these issues.

My long – standing relationship (22 years) as the Lead OHASA trainer with Scott-Safe, an ISO 9000 Legal Compliance company continues.  The past month I worked with a large insurance group and a distribution company amongst others. I have always had an interest in life – safety and my involvement with them, keeps my skills current.

I completed my SAMTRAC – a NOSA Diploma in Safety Management 26 years ago,  with the Mining Engineers that orchestrated the well publicized underground mining accident rescue in Chile. This training is regarded by many as the gold standard in OHASA training.

Couple that knowledge with 6 years in the Medical Arm of the Armed Forces in the early part of my career and the 22 years of my consulting work in 17 countries (Strategic PR/Crisis/ Reputation Risk), and I believe that I have a grasp of things from various angles in a crisis and an ability to communicate the importance of Health & Safety succinctly to Management.

Prepare Your Recall Crisis Team

The cost and impact of a Recall crisis is extensive. Just study the Tiger Brands Listeria case in South Africa. This training can help to prepare your company for a recall.

Handling Crises – Training and Products

Do you know how to defend your brand and reputation in real time? Learn how to do that at my next Real-Time Crisis Management training.

If you cannot attend, consider purchasing my CRISIS MANAGER TOOLKIT. Get tips on how to plan for a crisis in advance and how to handle the reality and perceptual challenges a crisis brings.

The Toolkit now includes how to plan for and handle a social media crisis. There is a bundled special on it at the moment. Get the Crisis Planning Toolkit and all all my training materials for one inclusive price and become an in-house Crisis Leader.

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I also facilitate NQF approved Corporate Governance and Ethics training I now facilitate NQF approved Corporate Governance and Ethics training (Unit Standard 264400) on behalf of the Business Optimization Training Institute as well as a course on Business Contracts and Service Level Agreements. In the past 3 months I worked with clients in Lesotho (the new company managing the  dot .ls standard), clients from Kenya, as well as the Development Bank and the Airports Company representing BOTI. Check out my freelance training services.

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