Must Read – Leading Transformation & Captivating Communities by Brian Solis

Brian Solis’s new e- book “Leading Transformation & Captivating Communities” is a must read for anyone involved in Stakeholder Management and Change Action. Here’s a quote from it: Social media has started a revolution in how people connect, learn and communicate, and its effects cannot be undone. Here is a direct link to it – […]

Understanding & Analysing Stakeholder Positions

  I am often asked what the difference is between a stakeholder interest and a stakeholder position. Here is a distinction that might help you next time when doing stakeholder or issue management analysis. Positions versus Interests Positions: What they say Where they stand How they feel Interests: Why they say it How they got […]

The definition of the word – Stake

What is a Stakeholder? Most course delegates say that it is someone who has an interest in you. But, that is only partially correct. Yes, they might be interested, but what are they going to do with that “interest”? Many definitions exist with probably the one that says it best – A Stakeholder is an […]

What is the value of Good Stakeholder Relationships?

Today’s complex business environment requires companies to build relationships with a wide variety of stakeholders. Each of these stakeholders have their own needs, expectations and positions and companies face stakeholder reputation risk if these needs and expectations are not monitored and faced. Stakeholders offer organizations both opportunity and threat. For instance if an institution has […]

Stakeholder Group–The “Elderly”

A recent report by Goldman Sachs reported that economic growth in the BRIC countries will be impacted by the fact that young people will have to look more and more after older people. Estimates show that there will be a 46% increase in these countries of people over the ages of 65. This information reminded […]

New Stakeholder Group–Corruption Watch poses Reputation Risk Threat

Readers of my blog may recall that I mentioned in one of my earlier posts that organisations should monitor the formation of new alliances and associations in their field, so that they can pre-empt and where necessary, engage with and build relationships with these stakeholders to protect their reputation. Yesterday, a new stakeholder group was […]

Something is Clearly Wrong with Employee Engagement in South Africa

An article in the Sunday Times Business “SA Strike Rate highest in the World” certainly caught my attention. This article set out the days lost in SA as being nearly double that of other countries and some instances at nearly 10 times the days lost in a country like Italy. However what really got my […]