I am excited about presenting Stakeholder & Relationship Management for the 2nd time on the Barloworld Leadership Development Program at GIBS (The Gordon Institute of Business).
I also facilitate a 2 - day training on Stakeholder Reputation Management. More info - http://goo.gl/4jnrTb
Lately I have seen quite a few advertisements for Government Relations Managers that blatantly requests that applicants must have the right contacts. As if this was all that Government Relations is about. In my opinion Government Relations is much more than networking. It is about listening, engaging, communicating, lobbying, proposing and ultimately presenting your organisation’s […]
This photo was circulated during the recent E- Tolling Saga (Sanral Crisis) in South Africa and is a good example of showing how one person can personify lots of others feelings through a simple graphic.
A man is getting into the shower just as his wife is finishing up her shower, when the doorbell rings. The wife quickly wraps herself in a towel and runs downstairs. When she opens the door, there stands Bob, the next-door neighbour. Before she says a word, Bob says, ‘I’ll give you $800 to drop […]
Brian Solis’s new e- book “Leading Transformation & Captivating Communities” is a must read for anyone involved in Stakeholder Management and Change Action. Here’s a quote from it: Social media has started a revolution in how people connect, learn and communicate, and its effects cannot be undone. Here is a direct link to it – […]
I came across a book called Lobbying & Advocacy by Deanna R. Gelak at Exclusive Books in Hyde Park last week and immediately thought of those who specialise in Government Relations, lobbying & advocacy work. Although this book has a lot of US examples it is FULL of useful techniques and practical tips that I […]
I am often asked what the difference is between a stakeholder interest and a stakeholder position. Here is a distinction that might help you next time when doing stakeholder or issue management analysis. Positions versus Interests Positions: What they say Where they stand How they feel Interests: Why they say it How they got […]
What is a Stakeholder? Most course delegates say that it is someone who has an interest in you. But, that is only partially correct. Yes, they might be interested, but what are they going to do with that “interest”? Many definitions exist with probably the one that says it best – A Stakeholder is an […]
Today’s complex business environment requires companies to build relationships with a wide variety of stakeholders. Each of these stakeholders have their own needs, expectations and positions and companies face stakeholder reputation risk if these needs and expectations are not monitored and faced. Stakeholders offer organizations both opportunity and threat. For instance if an institution has […]
A recent report by Goldman Sachs reported that economic growth in the BRIC countries will be impacted by the fact that young people will have to look more and more after older people. Estimates show that there will be a 46% increase in these countries of people over the ages of 65. This information reminded […]