11 – 12 July Stakeholder Reputation Management Master Class Training in Johannesburg

I will facilitate my acclaimed Stakeholder Reputation Management Master Class again from11 – 12 July at the Hotel Apollo in Ferndale, Randburg – just around the corner from Multichoice HQ.

With the upcoming South African municipal elections and a new draft King Code 4 on Corporate Governance, many organisations are revamping their stakeholder profiling and engagement practices, as they are envisaging changes in relationships, networks, contacts and stakeholder importance.

The Stakeholder Reputation Management Master Class covers stakeholder identification, profiling, mapping, prioritization, engagement and other techniques. It also helps companies to comply with the recommendations of the King Code 3 on Corporate Governance and will lay the foundation for a more stakeholder inclusive approach as recommended in the King Code 4 draft – one that takes into account and balances stakeholders legitimate and reasonable needs, interests and wants.

Since its inception in 2006, the Stakeholder Reputation course has received many accolades and became established as a must-attend course for stakeholder managers looking to gain best practices about stakeholder management and building company reputation. It has been attended by more than 800 senior executives and managers from Government and Industry.

The Stakeholder Management Master Class has been described as essential training for anyone in the Stakeholder & Reputation Management field and will equip a delegate with the competencies to design a Stakeholder Management system and manage an intricate web of relationships with a systematic approach.

More information




I will deliver a “Are You Deriving Value From Your Stakeholder Management Function – Tips On How To Audit Intangibles” presentation on the 9th February at the Institute of Internal Auditors South Africa (IIA SA) Public Sector Forum at Emperors Palace, Johannesburg.

Date: February 9, 2106
Time: 09.30 - 10.30am
Appearance: Institute of Internal Auditors Public Sector Conference
Outlet: Institute of Internal Auditors
Location: Emperors Palace, Johannesburg
Format: Other

Why the term Stakeholder Reputation…?

Definitions create lenses through which we view the world. Revisiting definitions is crucial to creating shared meaning. So, why do I talk and write about Stakeholder Reputation? An Organisation’s reputation is derived from its stakeholders. Their perceptions, attitudes, expectations, feelings and knowledge towards a company will influence and impact on the actions they take towards […]

Stakeholder Profiling Tips

I recently responded to a request for tips on how to profile stakeholders. Here is a quick summary that might help readers. In my Stakeholder Reputation workshops I teach these tips: 1. Create a laundry list of all stakeholders – Identify and list all stakeholders. These may be individuals, or stakeholder groups, or some combination. […]

Question – How Often Should We Profile Our Stakeholders?

I recently got asked: Dear Deon: I know stakeholder profiling is important, but surely it only has to be done once, as part of a strategic planning exercise. Any input? This was my response: Stakeholder profiling is a technique you can use to identify and assess the importance of key people, groups of people, or […]

The degree to which I can create relationships which facilitate the growth of others is the measure of growth I have achieved myself – Carl Rogers, noted Psychologist

Do you know the Golden Rule?

Do you know the Golden Rule? The ethic of reciprocity, more commonly known as the Golden Rule, is an ethical code that states one has a right to just treatment, and a responsibility to ensure justice for others. Reciprocity is arguably the most essential basis for the modern concept of human rights, though it has […]

How Inclusive is your Stakeholder profiling?

A thought provoking article in the Huffington Post called “ Even Companies That Sell Tampons Are Run By Men” got me thinking. How inclusive are your Stakeholder Profiling efforts? The King 3 Code on Corporate Governance makes specific mention of stakeholder inclusivity (i.e. that the legitimate interests and expectations of stakeholders are considered when deciding […]

I am excited about presenting Stakeholder & Relationship Management for the 2nd time on the Barloworld Leadership Development Program at GIBS (The Gordon Institute of Business).

Date: June 11, 2014
Time: 13.30 - 16.30
Event: Barloworld Leadership Development Program - Stakeholder and Relationship Management
Topic: Stakeholder & Relationship Management
Venue: GIBS
Location: Illovo
South Africa

I also facilitate a 2 - day training on Stakeholder Reputation Management. More info - http://goo.gl/4jnrTb