10 Ways to Damage your Organization’s Reputation

  1. Manage Reputation haphazardly. Operate by the seat of your pants and only respond to issues as they get published or emerge. 2. Delegate more than 50 % of your share price’s value to a handful of people in a Communications/PR department. Expect them to positively influence share price through the use of cleverly […]

11 – 12 July Stakeholder Reputation Management Master Class Training in Johannesburg

I will facilitate my acclaimed Stakeholder Reputation Management Master Class again from11 – 12 July at the Hotel Apollo in Ferndale, Randburg – just around the corner from Multichoice HQ.

With the upcoming South African municipal elections and a new draft King Code 4 on Corporate Governance, many organisations are revamping their stakeholder profiling and engagement practices, as they are envisaging changes in relationships, networks, contacts and stakeholder importance.

The Stakeholder Reputation Management Master Class covers stakeholder identification, profiling, mapping, prioritization, engagement and other techniques. It also helps companies to comply with the recommendations of the King Code 3 on Corporate Governance and will lay the foundation for a more stakeholder inclusive approach as recommended in the King Code 4 draft – one that takes into account and balances stakeholders legitimate and reasonable needs, interests and wants.

Since its inception in 2006, the Stakeholder Reputation course has received many accolades and became established as a must-attend course for stakeholder managers looking to gain best practices about stakeholder management and building company reputation. It has been attended by more than 800 senior executives and managers from Government and Industry.

The Stakeholder Management Master Class has been described as essential training for anyone in the Stakeholder & Reputation Management field and will equip a delegate with the competencies to design a Stakeholder Management system and manage an intricate web of relationships with a systematic approach.

More information

 

 

 

KPMG Report identifies Crisis Management as a Key 2016 Risk

KPMG has identified seven key strategic risks that companies and chief risk officers (CROs) face this year. KPMG partner Kelly Watson recently responded to questions from Bloomberg BNA’s Yin Wilczek in an article “Companies Face Evolving and Escalating Risk Areas in 2016, KPMG’s Kelly Watson Says” This is what Kelly had to say about Crisis […]

Why the term Stakeholder Reputation…?

Definitions create lenses through which we view the world. Revisiting definitions is crucial to creating shared meaning. So, why do I talk and write about Stakeholder Reputation? An Organisation’s reputation is derived from its stakeholders. Their perceptions, attitudes, expectations, feelings and knowledge towards a company will influence and impact on the actions they take towards […]

Managing Reputation Risk in the Banking Sector

I just read a superb article on the Banking Exchange website entitled 4 strategies for managing reputational risk – Banking Exchange. This article offers very good advice to all banking institutions out there. They offer 4 guidelines: “For most financial institutions, the best defense will be a good offense: going out of their way to […]

I am speaking today at the 18th Southern African Internal Audit Conference at the Sandton Convention Centre on Reputation Risk: Why Auditors Should Consider Intangibles When Auditing

Date: August 17, 2015
Time: 16.00 - 16.45
Appearance: 18th Southern African Internal Audit Conference Presentation
Format: Other

A CEO’s Reputation Can Make Or Break A Firm – Recommendations to Increase Impact

An article on Investors.com about how much reputational value is locked up in the CEO, caught my attention. In this article A CEO’s Reputation Can Make Or Break A Firm; 3 Ways To Improve It – Investors.com research is quoted from a worldwide  survey by public-opinion pollster KRC Research and public-relations firm Weber Shandwick. The […]

Think Before you Press That Button – What Not To Post on Social Media

I just read a superb piece of advice by Hootsuite What Not To Post on Social Media: 5 Questions You Need To Ask Yourself Before You Publish. This is an important read. Social Media can really offer big time reputation risk. As I read it a few quotes came into my thoughts: – “Once the […]

Damage to Brand and Reputation – Top Global Risk according to latest Aon survey

Aon Risk Solutions has published its annual list of the key risks as identified by its clients across the globe with damage to brand and reputation topping the list via Cyber risk enters Aon’s top 10 global risks for the first time. Aon’s global clients strongly felt that damage to brand and reputation ranked as […]