This article in MarketWatch “Kathy Griffin totally offended everyone, but here’s one thing she did right – The comedienne drew widespread condemnation for her ‘decapitated’ Trump photo” offers some real lessons about behavior, actions and apologies. Comedienne Kathy Griffin apologised about a stunt in which she posed with a fake bloody mask designed to look […]
Imagine when faced with a crisis, your team has to start from a zero-based approach. Is it not better to have a blueprint designed to guide you before, during and after a crisis? A Written Crisis Management and Communication Response plan is essential in today’s always -on, 24/7 world. News and information flow in “real-time” […]
Mauritius Here I Come
I will facilitate a Strategic Public Relations in the 21st Century workshop in Mauritius 20- 21 February. This will be the 16th country that I am doing consulting work in.
Being well informed and able to anticipate issues and incidents are two vital skills for any budding Reputation Manager. So is the ability to see linkages between seemingly unrelated incidents and issues. This process I call dot connecting. It has its origins in systems thinking. Since December 2016 I have received countless of emails with […]
I was quoted in the Risk Africa magazine – Web edition regarding the Ford Kuga recall
I was quoted in the Risk Africa magazine – web edition regarding the Ford Kuga recall.
KPMG has identified seven key strategic risks that companies and chief risk officers (CROs) face this year. KPMG partner Kelly Watson recently responded to questions from Bloomberg BNA’s Yin Wilczek in an article “Companies Face Evolving and Escalating Risk Areas in 2016, KPMG’s Kelly Watson Says” This is what Kelly had to say about Crisis […]
I just read a fascinating article about how “Humility is now the new green among CEOs”. The article points out that CEO visibility has become important again, but for different reasons, such as crises that demand CEO involvement and leadership. Weber Shandwick’s “CEO Reputation Premium: Gaining Advantage in the Engagement Era” survey released March 6 […]
Deon Binneman to speak at the AIG Casualty Recall Seminar in Cape Town
I will be the keynote speaker at the AIG Casualty Recall seminar to be held at Century City, Cape Town on the 29th August. The title of my presentation: “How to Plan for and Manage a Product Recall Crisis”. This is a follow-on of the successful seminars held in Johannesburg and Pretoria late last year.
Recalls are costly, time consuming and can damage reputation severely. Read this for more information.
I will facilitate an OHASA workshop for Health & Safety Representatives in Welkom on the 5th June.
|Date:||June 5, 2014|
|Time:||9.00 - 15.00|
|Event:||Health & Safety Training for Representatives|
027 11 6752210
|Venue:||Goldfields Mall, Welkom|
|Location:||Cnr Stateway & Buiten Streets
Welkom, Free State
|Registration:||Click here to register.|
I have been training Health & Safety to Senior management and Health & safety representatives for the past 18 years on behalf of a company called Scott Safe. This is something I feel passionate about. It fits directly into Employee Stakeholder Engagement.
Here’s a question for you – When last have you conducted a dry -run or have had an independent audit of your hospital group’s crisis plan – its communication management and emergency action plans? Especially with the media furore and presence at Nelson Mandela’s hospitalisation and with the proliferation of social media tools and mobile […]