Tag Archives: reputation risk
Barclays–More than a Scandal Flowchart
An Article in the UK Telegraph caught my attention this morning. In an article Barclays libor scandal:lock them up Jeremy Warner writes “ Virtually all financial scandals follow the same pattern. First there is the initial exposure of wrong doing, then comes the mitigating claim that it was common practice and everyone was up to […]
Making the List of the Most Unadmired Companies Survey
The World’s Most Admired Company survey by Fortune magazine – see 2011 study results at http://money.cnn.com/magazines/fortune/most-admired/ have been one of the ground breaking annual studies to have been conducted in the field of Reputation and have added much to our understanding of what makes companies great. But what about those companies that did their utmost […]
Peeling an Onion–a Reputation Introspective
When I facilitate my reputation management training, I always relate that building the reputation of an organisation is like layers of an onion. The more layers of protection there is, the less chance of damage in a crisis. On the other hand it is also vital to look for potential vulnerabilities and concerns that can […]
Listen to my Radio interview on Reputation Risk
Ignore Corporate Culture at your Own Peril
As a keen observer of reputational issues around the Globe, it has always intrigued me that once a reputation risk incident has happened, that the organisation’s culture are often found to be the main cause and culprit. At NASA (Challenger & Columbia space shuttle disasters) and Andersen (Enron), and even now BP (Complacency), corporate culture […]
My Definition of Effective Risk Management
I have just been quoted in an article in Norman Mark’s blog – ‘How Do You Determine Whether the Risk Management Process Is "Effective"? This was my response: Effective risk management is when each risk event identified is examined through the lens of both the direct loss to the firm and indirect losses that may […]
I am just sitting here!
Once there was a rabbit sitting in a field and sprucing himself up. He polished his nails, cleaned his whiskers and even put on some deodorant. An eagle, flying overhead, asked the rabbit what the occasion was. The rabbit replied that "tonight I have a date with the Lioness. The lion is out of town, […]
Financial Institutions do not take Risk Management seriously
I just read an interesting article in the Business Report which stated that the global financial crisis is largely the result of financial institutions not taking risk management seriously. The article contained a number of interesting pointers and is based on a KPMG survey on risk management in banks which was released on Monday. See […]
Do you still trust a Lift?
I read an interesting article today about how on Monday, 13 people were trapped in one of the courts lifts (elevator) at the Johannesburg High court. When the group were rescued, three people had passed out – two from the heat and one after suffering an asthma attack. A Few weeks ago the same thing […]